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IT Support Analyst

Company: VirtualVocations
Location: Billings
Posted on: April 5, 2025

Job Description:

A company is looking for an IT Support Analyst (Remote).
Key Responsibilities

Manage the IT Support queue and take ownership of IT issues
Document processes and procedures to enhance service desk efficiency
Support M365 environment and perform server and laptop setups and repairs

Required Qualifications

Relevant experience in IT Support or Service
Office 365 Administration knowledge
Familiarity with Active Directory and Server Administration
Industry standard certifications (Microsoft, Cisco & CompTIA)
Ability to prioritize and execute tasks in a high-pressure environment

Keywords: VirtualVocations, Billings , IT Support Analyst, Professions , Billings, Montana

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