Executive Sous Chef
Company: The Northern Hotel
Location: Billings
Posted on: January 25, 2023
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Job Description:
Join a growing team of forward-thinking food and wine experts
working to redefine the future of food and wine in Montana.
Learn more about our historic property at NorthernHotel.com
Executive Sous Chef:
Serving innovative, modern, Montana cuisine with fresh, regionally
sourced flavors, TEN's menu offers a variety of options including
scallops and foie gras, hand cut steaks, local trout, and house
made pasta.
TEN is situated in the heart of Downtown Billings in the Historic
Northern Hotel. Our restaurant features a Sommelier, Pastry Chef,
Award Winning Wine List, and is known for sophisticated-rustic Fare
featuring locally sourced ingredients.
Job Description:
-Recruit, hire, and train new kitchen staff
-Help in the preparation and design of all food and drinks
menus
-Produce high quality plates both design and taste wise
-Ensure that the kitchen operates in a timely way that meets our
quality standards
-Resourcefully solve any issues that arise and seize control of any
problematic situation
-Manage and train kitchen staff, establish working schedule and
assess staff's performance
-Order supplies to stock inventory appropriately
-Comply with and enforce sanitation regulations and safety
standards
-Maintain a positive and professional approach with coworkers and
customers
Supervisory: Schedule kitchen staff; provide training, set clear
job expectations, coach, and provide performance feedback to
workers when they fail to meet standards. Lead by example with
professionalism in keeping with our company values: Connect,
Empathize, Respect.
(Connect) Create a Comfortable and Pleasant Environment
The atmosphere in the restaurant and lounge should be enjoyable for
all involved. You need to be approachable and have clear
communication with everyone on the TEN team. When your team is
open, friendly, and happy, it will show through their interactions
with guests and job performance.
(Empathize) Stay Calm
Mistakes and accidents are bound to happen in every workplace,
especially in a restaurant. Things are dropped, orders are
incorrect, and both employees and guests are upset. Remain calm and
collected. Empathize with your team members when they make mistakes
or are frustrated with a situation. You need to think quickly,
accept criticism, and maintain a calm demeanor. It can be
frustrating to deal with disgruntled guests. If we empathize with
their frustrations, it helps us respond well and maintain the
reputation and order of our restaurant.
(Respect) Be Professional and Appropriate
Set the expectation for your employees to be respectful of each
other, equipment, and leadership. Maintain a professional demeanor
and always use appropriate language. While you do want to be
friendly with both guests and employees, there are certain lines
that should not be crossed. Manager -subordinate relationships
should be friendly but focused primarily on work and job
performance.
Keywords: The Northern Hotel, Billings , Executive Sous Chef, Hospitality & Tourism , Billings, Montana
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