Sales Account Representative
Company: Dairy Farmers of America
Location: Billings
Posted on: April 20, 2024
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Job Description:
GENERAL PURPOSEFocus on supporting assigned accounts, while also
looking for new sales/business opportunities. Develop positive
relationships and interactions with customers to understand their
needs, provide solutions, respond to inquiries, handle and resolve
issues, and ultimately help to achieve sales targets and revenue
goals. Help to facilitate and participate in cross-sell
opportunities, new account prospecting, and sales calls. Develop
knowledge of the company's products, product lines, and/or
services; existing customers and potential customer landscape;
consumers; the sales process; and industry trends.--TRAVELPosition
will support a territory within 300 miles from Billings. Candidates
will need to be located within the Billings area to be considered.
Some overnight travel required.----JOB DUTIES AND
RESPONSIBILITIES-- Act as a primary point of contact for customers
and address their inquiries and concerns promptly. Proactively
provide information or respond to inquiries about accounts,
products, and services or information concerning pricing, changes
in service, discontinuance, shipping, etc.-- Collaborate with
colleagues and internal groups (operations, logistics, product
development, marketing) as needed to solve customer issues and
ensure customer satisfaction-- Maintain accurate records of
customer interactions, sales activities, and sales pipelines--
Utilize the various systems and processes such as the order
process, Salesforce/Power BI, inventory management, logistics
systems, supply/demand planning, etc.-- Analyze customer accounts
to identify growth opportunities and areas for improvement--
Present and promote products or services to existing customers
effectively-- Assist in preparing and delivering sales
presentations, product demonstrations, and proposals on existing
and new products and/or services. Educate clients on the benefits
and features of the products and/or services-- Initiate and close
sales calls with customers under sales management or senior team
member guidance-- Generate regular reports on sales performance and
account status. Interpret sales reports to leverage DFA's position
(e.g., ranking, ACV, market share, sales movement)-- Participate in
meetings with the sales team, marketing, and product/service
development teams to align strategies and offerings-- Stay informed
about market trends, industry developments, and customer needs--
May be accountable for the delivery of assigned volume, profit, and
administrative targets for the assigned region or accounts-- The
requirements herein are intended to describe the general nature and
level of work performed by employee, but is not a complete list of
responsibilities, duties, and skills required. Other duties may be
assigned as required
Keywords: Dairy Farmers of America, Billings , Sales Account Representative, Sales , Billings, Montana
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