IT Support Analyst

Company: VirtualVocations
Location: Billings
Posted on: April 15, 2025

Job Description:

A company is looking for an IT Analyst who delivers high-quality support across systems, tools, and time zones.
Key Responsibilities

Provide first-class IT support for remote team members, addressing various technical issues
Facilitate smooth onboarding experiences for new hires
Manage user lifecycle across SaaS platforms, including account creation and access adjustments

Required Qualifications

Experience providing IT support in a fully remote environment
Proficiency in troubleshooting macOS and Windows laptops and software
Experience administering SaaS platforms such as Okta and Google Workspace
Ability to write and maintain clear IT documentation
Collaborative mindset with a focus on supporting the business and effective communication

Keywords: VirtualVocations, Billings , IT Support Analyst, Professions , Billings, Montana

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