Dispatcher

Company: Coach USA / Megabus
Location: Billings
Posted on: April 18, 2024

Job Description:

Dispatcher

Full Time

Location: Billings, MT

Compensation: $20.00 per hour

Shift: Rotating shifts

We are actively hiring dispatchers to join our growing team!

Are you seeking an exhilarating career change? Join the Coach USA operations team in Billings, MT! As a Dispatcher, you'll be responsible for coordinating vehicle and driver schedules while adeptly troubleshooting issues arising from driver or equipment changes, customer needs, and other planned or unplanned events. If you thrive on challenges and excel in working collaboratively with people, this might just be the perfect role for you. Our dispatch team serves as the beating heart of our business, and we're eager to discuss this exciting opportunity with you.

What we offer:

• Competitive Pay Rate.
• Health, Dental, and Vision Insurance (Available after 15 days of employment & family coverage).
• Term life insurance (company paid and voluntary).
• 401(k).
• Generous Paid time off.
• Employee Assistance Program "EAP".
• Free membership for "Tickets at Work" for exclusive employee deals.
• Growth Opportunities with one of the largest privately held transportation companies in North America.
  
  Description:
  
  
  • Act as primary Liaison between Operators, Maintenance and Operations.
  • Scheduling Operators and Coaches according to bid runs, open runs, and Charters.
  • Maintain schedules for all runs with operators; verify all runs are covered including Red Lodge, Big Timber.
  • Assisting Wyoming locations as needed.
  • Verify coach status with Maintenance, update board for Coach availability and status.
  • Verify Hours of Service availability and Fit for Duty requirements, and conduct a visual inspection of the license, medical card, and logbook.
  • Verify operator availability for charter, cover mine runs as required.
  • Arrange per diem, hotel accommodations; assist with complications while on the road.
  • Check in Operators for all locations.
  • Document on time, tardiness, Call offs, and Operator issues.
  • Distribute work tickets pre-run and enter data into the system post-run, while ensuring that charter paperwork, work tickets, and logs are organized in alphabetical order by date.
  • Data entry, filing and switch board requirements.
  • HOS, fuel, passenger count, mileage, and mileage report.
  • Monitor phone calls; communicate with manager on-call any issues.
    Requirements:
    
    
    • Experience in the Charter bus industry a plus!
    • Knowledge of Microsoft office suite.
    • Excellent people skills and communicative skills.
    • Knowledge of Safety rules and Federal & State Regulations for facilities and operators.
    • Prefer Commercial Driver's License - CDL "B" with a "P" & Air Brake endorsement plus any other endorsement needed to accomplish training of operators or must qualify for the above certification within 6 months.
      
      EDUCATION and/or EXPERIENCE
      
      
      • Prefer 1 year of experience dispatching in the transportation industry or an equivalent combination of education and experience in the transportation industry.
      • Prefer Commercial Driver's License - CDL "B" with a "P" & Air Brake endorsement plus any other endorsement needed to accomplish training of operators. CDL B with passenger endorsement required within 6 months of hire.
        To learn more about your next big career change, APPLY NOW!
        
        Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.
        
        -"Dispatch", "dispatcher", "operations", "scheduler", "coordinator"

Keywords: Coach USA / Megabus, Billings , Dispatcher, Professions , Billings, Montana