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Loan Servicing Specialist 3

Company: Wells Fargo
Location: Billings
Posted on: November 8, 2019

Job Description:

Job Description
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.? In order to receive text message invitations, your profile must include a mobile phone number designated as ?Personal Cell? or ?Cellular? in the contact information of your application.At Wells Fargo, we want to satisfy our customers? financial needs and help them succeed financially. We?re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you?ll feel valued and inspired to contribute your unique skills and experience.Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.Consumer Banking is an industry leader in supporting homeowners and consumers, in addition to operating one of the most extensive banking franchises in the country. We serve mass market, affluent, and small business customers; as well as provide home and personal lending. Our focus is on delivering an exceptional experience for our customers through financial advice and guidance coupled with providing the products and services that will help them realize their financial hopes and dreams.? We?ve built our team of top professionals by rewarding their accomplishments and ensuring they have what's needed to succeed.Our Customer Account Management team focuses on the customer and strives for operational excellence in servicing mortgage loans and home equity products for our customers.The Wells Fargo Payoff and Reinstatement Team is responsible for providing superior service to our customers, investors and agencies through the completion of foreclosure reinstatement and payoff quotes for mortgage and equity loans.SHIFT: 7:00 am to 4:00 pm Monday-Friday. Overtime may be required. (Shifts subject to changed based on business need.)Specific responsibilities include but not limited to:? Provide foreclosure reinstatement and payoff quotes to internal and external customers for various portfolios? Research discrepancies in quotes and billing in regard to fees and costs as well as mortgagor recoverable balances after reinstatement or payoff? Process nonstandard quote requests? Works closely with Foreclosure Specialized Quote team, Foreclosure Call Center Team, Foreclosure and Bankruptcy attorneys, Litigation Team and Reinstatement and Payoff Funds Processing Teams

Required Qualifications

  • 6+ months of experience in one or a combination of the following: customer service, loan administration, collections, or sales environment

    Desired Qualifications
    • Basic Microsoft Office skills
    • Ability to navigate multiple computer systems, applications, and utilize search tools to find information
    • Strong analytical skills with high attention to detail and accuracy
    • Excellent verbal, written, and interpersonal communication skills
    • Ability to interact with all levels of an organization

      Other Desired Qualifications
      ? Strong mathematical, account balancing and research skills? Proven ability to meet strict daily and monthly deadlines? Strong team player and ability to work independently? Strong data entry skills including high accuracy, speed and 10 Key skills? Knowledge of Wells Fargo Home Mortgage and Equity foreclosure principals and guidelines? Experience with Hogan/SHAW/LPS/MSP, GEM, ECaR, PAC2000, Letter Maker, and ICMP

      Job Expectations
      • This position requires compliance with all mortgage regulatory requirements and Wells Fargo's compliance policies related to these requirements including acceptable background check investigation results. Successful candidates must also meet ongoing regulatory requirements including additional screening and required reporting of certain incidents.

        Street Address
        MT-Billings: 2324 Overland Avenue - Billings, MT


        Disclaimer

        All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

        Relevant military experience is considered for veterans and transitioning service men and women.
        Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.


        Company Description:

        Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Wells Fargo---s vision is to satisfy our customers--- financial needs and help them succeed financially. With approximately 261,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 29 on Fortune---s 2019 rankings of America---s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.--Wells Fargo has been helping military members and veterans succeed financially for nearly 170 years. Throughout the years, Wells Fargo has supported military members and veterans through initiatives to recruit and retain team members, and through foundation donations, countless volunteer hours, and event sponsorship.

Keywords: Wells Fargo, Billings , Loan Servicing Specialist 3, Other , Billings, Montana

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