BillingsRecruiter Since 2001
the smart solution for Billings jobs

Customer Service Representative 3

Company: Wells Fargo
Location: Billings
Posted on: June 11, 2019

Job Description:

Job Description
At Wells Fargo, we have one goal: to satisfy our customers financial needs and help them achieve their dreams. We re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you ll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Our group includes Business Strategy and Administration; Customer and Branch Experience; Customer Remediation Office; Distribution Strategy Group; Regional Banking; Regional Services; and Customer Segments, and serves mass market, affluent, and small business customers. Our focus is on delivering an exceptional experience for our customers and providing the products and services that will help them realize their financial hopes and dreams.At Banker Connection you ll have the opportunity to expand your capabilities and advance your career. We invest in our people and provide an environment to learn and grow. We set our standards very high to ensure accurate, timely, and exceptional service for our customers. A Customer Service Representative (CSR) spends 100% of his/her time on the phone answering questions to help Wells Fargo Team Members meet their customers needs and help them succeed financially.A successful Customer Service Representative will demonstrate:

  • Exceptional customer experience on every call
  • Reliable attendance
  • Self-motivation
  • A positive attitude
  • The ability to work well on a team
  • Willingness to accept coaching and feedbackWe provide our team members with continuous coaching and development which not only enhances their ability to provide exemplary service, but also enhances their career growth.This role takes you to a new level and keeps you challenged! We are hiring for full time positions, 40 hours a week. Weekday hours are 8:00 am to 8:00 pm and Saturday hours are 8:00 am to 6:00 pm.
    • A typical starting shift is Monday through Friday, 10:00 am to 7:00 pm, a set day off during the week, and working every Saturday is required. Saturday shifts will be 4, 5, 6 or 8 hours in duration. Shifts are assigned based on business need.
    • Must be available to attend a paid training course starting August 5th, 2019. Training hours are Monday through Friday from 9:00 am to 5:30 pm for 8 to 9 weeks.
    • Starting salary for this position is $16 per hour.
    • We also offer a competitive benefits package which includes; Medical, Dental and Vision insurance, Paid Time Off, 12 Paid Holidays, and Tuition reimbursement, 401K with a company match and more!

      Required Qualifications
      • 2+ years of experience interacting with customers

        Desired Qualifications
        • Experience processing complex transactions and performing extensive research to resolve complex customer inquiries
        • Excellent verbal, written, and interpersonal communication skills
        • Ability to interact effectively with internal and external partners and clients/customers
        • Advanced Microsoft Office skills
        • Ability to navigate multiple computer systems, applications, and utilize search tools to find information
        • Ability to troubleshoot common computer problems
        • 2+ years of customer service experience
        • Solid problem solving skills
        • Ability to perform in a fast-paced and high pressure phone queue environment
        • Experience meeting customer service or customer satisfaction goals
        • Ability to provide strong customer service while listening, eliciting information, and comprehending customer issues

          Job Expectations
          • Ability to work nights, weekends, and/or holidays as needed or scheduled
          • Must be able to attend full duration of required training period

            Salary Information
            The salary range displayed below is based on a Full-time 40 hour a week schedule.

            MT-Billings: Min: $31,200 Mid: $37,400

            Street Address
            MT-Billings: 2324 Overland Avenue - Billings, MT


            All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

            Relevant military experience is considered for veterans and transitioning service men and women.
            Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
            Associated topics: agente de servicio al cliente, call center, customer care associate, customer service representative, representante de servicio al cliente, representative, service specialist, support, technical assistant, telephone service representative

Keywords: Wells Fargo, Billings , Customer Service Representative 3, Other , Billings, Montana

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Other Jobs

CDS Part Time Product Demonstrator
Description: Summary CDS Part Time Product Demonstrator -- Are you outgoing and enthusiastic about interacting with people If promoting the best brands to today---s shoppers sounds appealing, then Club Demonstration (more...)
Company: Club Demonstration Services
Location: Billings
Posted on: 06/17/2019

Hiring CDL-A Flatbed Company Drivers
Company: Central Oregon Truck Company
Location: Billings
Posted on: 06/17/2019

Email Marketing Processor w/flexible hours
Description: Mommy Jobs Online is now recruiting Email Marketing Processors to work remotely. Great opportunity for the perfect person that has a home office setup to work remotely. At Mommy Jobs Online our qualified (more...)
Company: Mommyjobsonline
Location: Billings
Posted on: 06/17/2019

Work at Home Bilingual Customer Retention Expert (English / Spanish)
Description: Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever (more...)
Company: Mommy Jobs Online
Location: Billings
Posted on: 06/17/2019

Optician needed in Montana
Description: Professional practice looking to hire a full time optician to their group. This position has
Company: The Eye Group
Location: Billings
Posted on: 06/17/2019

Driller Helper
Description: Construction: Drill Helper wanted,
Location: Billings
Posted on: 06/17/2019

94F Special Electronic Devices Repairer
Description: 94F Special Electronic Devices Repairer Job ID: 1071874 Job Views: 19 Location: BILLINGS, Montana, United States ZIP Code: 59102 Job Category: Mechanic and Maintenance Posted: 05.29.2019 Age Requirements: (more...)
Company: Army National Guard
Location: Billings
Posted on: 06/17/2019

Hair Stylist - The Heights
Description: Stylist At Great Clips, we know that stylists like you are most happy when they're cutting hair, so at a Great Clips salon, that's exactly what you get to do Want to be the best stylist in
Company: Great Clips
Location: Billings
Posted on: 06/17/2019

CDL-A Truck Driving Job - Company Driver
Description: Pride Transport just increased pay, our starting Company driver wage is .38 to .55 cents per mile Family owned and operated since 1979. Come and drive for the best. br br br Benefits br br (more...)
Company: Pride Transport
Location: Billings
Posted on: 06/17/2019

Hair Stylist - King Avenue
Description: Stylist At Great Clips, we know that stylists like you are most happy when they're cutting hair, so at a Great Clips salon, that's exactly what you get to do Want to be the best stylist in
Company: Great Clips
Location: Billings
Posted on: 06/17/2019

Log In or Create An Account

Get the latest Montana jobs by following @recnetMT on Twitter!

Billings RSS job feeds