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Delivery Representative

Company: AmeriGas
Location: Billings
Posted on: January 27, 2023

Job Description:

When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premiere propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.
When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premiere propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.

Job Summary

The Delivery Representative is a key point of contact for customers and must be committed to meeting the needs of all customers. Delivery Representatives are safe, dedicated, and responsible people who can excel in a fast-paced work environment and possess exceptional customer service skills. Delivery Representatives should be equipped with the technical skills to safely operate both propane and large cylinder trucks, as well as fill and deliver propane tanks, large cylinders, and gas grill cylinders. They are responsible for making safe deliveries to residential, commercial/retail, and industrial customers. Delivery Representatives are expected to operate on a rotating "on call" schedule to cover any off-hour customer emergencies and may work non-traditional schedules to meet customer demands.

  • Delivery representatives will be provided voluntary opportunities to travel domestically to deliver to locations across the country.
  • Candidates should ideally have experience driving single/dual axel bulk, beverage and/or flatbed trucks and propane/fuel experience is a plus.
  • Within first six months in the position, incumbent must meet training and certification requirements for delivery work.
  • Training for basic service work will be provided.
  • Delivery Representatives must possess a safety mindset beyond any other attribute, which means they must demonstrate in all circumstances an understanding of the importance of safety to the company, consider the impact on safety when making decisions and model safety practices in a predominately remote working environment.
  • Delivery Representatives must demonstrate high professional and personal standards, which includes but is not limited to treating all people fairly and with respect and handling confidential information appropriately.
  • Delivery Representatives must have strong communication skills, which means they must be able to listen and respond appropriately to others and be able to articulate ideas clearly, persuasively, and concisely.
  • Delivery Representatives must meet commitments, which means they are expected to see issues through to completion, to check with appropriate parties to ensure issues have been completely resolved, to find ways to overcome barriers that initially prevents oneself from immediately solving problems and getting the job done.
  • Delivery Representatives work as part of a team and therefore must contribute to the team's success. This means they are expected to collaborate effectively with others, complete work to enable the team to meet deadlines, shares relevant information, and solicit feedback from others Essential Functions:
    • Access the work areas
    • Prepare a delivery vehicle for use
    • Operate a delivery vehicle between AmeriGas facilities and customer locations
    • Load/unload cylinders at an AmeriGas facility using either a flatbed truck at dock height or a cylinder truck
    • Exchange cylinders between a flatbed truck or a cylinder truck and storage cages at customer locations
    • Transfer propane into customer tanks
    • Refill a bobtail truck with propane
    • Operate a forklift
    • Performs all daily functions in a safe manner by adhering to all federal and state codes and regulations, in addition to all AmeriGas Safety and Operations Policies and Procedures, utilizing all Personal Protective Equipment
    • Proactively identifies and reports safety concerns and violations at the plant or customer sites
    • Exceeds customer expectations and sustains high levels of customer satisfaction; seeks customer feedback and ensures their needs have been fully met
    • Cooperates and collaborates with co-workers to ensure the job gets done
    • Completes all necessary paperwork in a timely manner
    • Assist with customary district maintenance/housekeeping and other duties as assigned such as repairing and re-qualifying cylinders, yard work, etc.
    • Perform critical demands/tasks in Work FIT screen as well as tasks in Functional Job Description (available to review upon request to Human Resources)
    • Ability to navigate an iPad and/or iPhone Minimum Qualifications:
      • When applicable, required federal, state and local licenses/permits/certifications for work being performed
      • Valid CDL with HazMat and Air Brake endorsements
      • At least 21 years old per regulatory requirement AmeriGas is an Equal Opportunity and Affirmative Action Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.

        AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

        AmeriGas is an Equal Opportunity and Affirmative Action Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.

        AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

        Nearest Major Market: Billings
        Nearest Secondary Market: Montana
        Job Segment: Behavioral Health, Substance Abuse, Customer Service Representative, Facilities, Forklift, Healthcare, Customer Service, Operations, Manufacturing

Keywords: AmeriGas, Billings , Delivery Representative, Other , Billings, Montana

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