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Order Entry/Customer Service

Company: Graphic Imprints
Location: Billings
Posted on: November 26, 2022

Job Description:

Graphic - Imprints

Job Description:

Order Entry Specialist/Customer Service:

Graphic - Imprints, Inc. is seeking an experienced Order Entry Specialist/Customer Service Specialist to complement and support the company's sales team.

The individual working in this role will work in a fast-paced environment with multiple interruptions.

The individual will be responsible for reviewing and accurately entering purchase orders in Graphic - Imprints database, working closely with the company's Sales, Production, and Shipping departments to ensure accuracy of purchase orders, availability of product, and timely processing.

The ideal candidate will have:

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prior experience entering technical/custom purchase orders within a Production setting/environment

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ability to prioritize and multi-task for maximum efficiency without sacrificing accuracy

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excellent written and verbal communication skills

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professional and pleasant phone manner to service incoming and outgoing calls

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proficiency in use of computers and software

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excellent organizational and time management skills

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detail-oriented work ethic

The ideal individual will enjoy a range of data entry and administrative support responsibilities including, but not limited to:

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accurately enter and process purchase orders in a timely manner

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problem solve by researching within the database, email exchanges, the internet, and appropriate personnel throughout the company

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diligently follow purchase orders through to completion, working with appropriate parties to quickly resolve issues that delay timely processing

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answer incoming calls in support of sales team, customers, and suppliers

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support the company's administrative staff in a variety of general office and clerical tasks.

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possess the flexibility necessary to multi-task in a demanding, fast-paced technical environment.

Excellent references are essential; Experience is preferred.

\*Health Insurance

\* Dental

\* Vision

\* Paid Vacation

\* Paid Holidays

\*IRA

\*IRA Match!

Job Type: Full-time

Pay: $13.00 - $16.00 per hour

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
* Overtime

Experience:
* Microsoft Excel: 1 year (Preferred)
* order entry: 2 years (Preferred)
* Customer service: 5 years (Preferred)

Work Location: One location%58047475%

Keywords: Graphic Imprints, Billings , Order Entry/Customer Service, Other , Billings, Montana

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