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Order Entry/Customer Service

Company: Graphic Imprints
Location: Billings
Posted on: November 26, 2022

Job Description:

Graphic - Imprints

Job Description:

Order Entry Specialist/Customer Service:

Graphic - Imprints, Inc. is seeking an experienced Order Entry Specialist/Customer Service Specialist to complement and support the company's sales team.

The individual working in this role will work in a fast-paced environment with multiple interruptions.

The individual will be responsible for reviewing and accurately entering purchase orders in Graphic - Imprints database, working closely with the company's Sales, Production, and Shipping departments to ensure accuracy of purchase orders, availability of product, and timely processing.

The ideal candidate will have:


prior experience entering technical/custom purchase orders within a Production setting/environment


ability to prioritize and multi-task for maximum efficiency without sacrificing accuracy


excellent written and verbal communication skills


professional and pleasant phone manner to service incoming and outgoing calls


proficiency in use of computers and software


excellent organizational and time management skills


detail-oriented work ethic

The ideal individual will enjoy a range of data entry and administrative support responsibilities including, but not limited to:


accurately enter and process purchase orders in a timely manner


problem solve by researching within the database, email exchanges, the internet, and appropriate personnel throughout the company


diligently follow purchase orders through to completion, working with appropriate parties to quickly resolve issues that delay timely processing


answer incoming calls in support of sales team, customers, and suppliers


support the company's administrative staff in a variety of general office and clerical tasks.


possess the flexibility necessary to multi-task in a demanding, fast-paced technical environment.

Excellent references are essential; Experience is preferred.

\*Health Insurance

\* Dental

\* Vision

\* Paid Vacation

\* Paid Holidays


\*IRA Match!

Job Type: Full-time

Pay: $13.00 - $16.00 per hour

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
* 8 hour shift
* Day shift
* Monday to Friday
* Overtime

* Microsoft Excel: 1 year (Preferred)
* order entry: 2 years (Preferred)
* Customer service: 5 years (Preferred)

Work Location: One location%58047475%

Keywords: Graphic Imprints, Billings , Order Entry/Customer Service, Other , Billings, Montana

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