PATIENT CARE TECH/UNIT CLERK - E.D. (PART TIME-SEASONAL/TEMPORARY)

Company: Cody Regional Health
Location: Cody
Posted on: May 16, 2022

Job Description:

JOB TITLE: Patient Care Technician / Unit Clerk / CNA / EMTDEPARTMENT: Emergency Department REPORTS TO: Emergency Department DirectorJOB SUMMARY*TEMPOARY SEASONAL POSITION*Answer the telephone, communicate with physician and nurses. Perform patient follow-up phone calls. Assist with calling transfer services, organization & faxing patient transfer papers. Maintain department statistics, perform routine daily duties: update whiteboards and stock rooms to PAR. Perform courteous patient and family customer services: offering warm blankets, offer beverages if appropriate and answer call lights. Assist room turnover during busy times. Perform Relias courses and attend department staff meetings. Adhere to hospital policies. Practice good communication between departments, with physicians, staff and the department directors.Implement directions from physician and nursing staff. Place patients on monitors and take vital signs. Help patients to the bathroom. Assist family members as needed. Assist as a VOS for high-risk patients. Assist in transporting stable patients to ancillary departments, inpatient rooms, or assisting discharged patients to their vehicles. Change linens and clean rooms. Stock supplies and rooms. Assist MDs with exams as requested. Other duties performed as needed.The Patient Care Tech must be able to demonstrate knowledge and skills necessary for good communication with any age of patients or person providing the registration information for emergency department admission.JOB REQUIREMENTSCurrent Wyoming CNA or EMT or CMA EXPERIENCEOne year of experience in an acute care hospital preferred. SKILLSGood computer skills. Strong verbal and telephone communication skills. Ability to operate copiers, fax, EMS radio and calculate numbers. Organized work and able to work independently. Able to use common sense to carry out instructions given written or verbally. Able to solve problems and make decisions within job description. Interact effectively with people. Perform several tasks simultaneously.REQUIRED CERTIFICATIONSBLSESSENTIAL FUNCTIONSAnswer the telephone promptly and in a polite manner. Take care of the call or direct to appropriate individual or department. Take accurate message, write it down and give to appropriate person.Assist with calling transfer services, assist with transfer paperwork and faxing of patient transfer papersPerform Daily Census. Perform routine duties: update whiteboards, stock ED rooms to PAR, assist with room turnover during busy times, take specimens to the lab, assist with patient transport as needed Treat patients and their families with respect and dignity. Offer warm blankets, beverages if appropriate and answer call lights. Communicate patients ED delays with patients.Interact professionally with patient and family and provide explanations and verbal reassurance as necessary.Maintain good working relationship within the department and with other departments, the physicians, staff and the director.Answer EMS radio/phone. Write down the report on report sheet from radio/phone and relay report to physician or nurse. Transmit to incoming/and outgoing ambulances via EMS radio.Assist with technical functions such as; Attaching the patient to the cardiac monitor, O2 Sat, and b/p machine, performing a 12 lead EKG SECONDARY FUNCTIONSArrange follow-up care for patient as directed by physician or nurse if requested.Retrieve X-ray reports from the printer and inform the physician or nurse.Take specimens to the laboratory.Call the House Supervisor for admissions / surgery cases according to policy.Check and order supplies for the unit according to established par level.Demonstrates the ability to be flexible, organized and function under stressful situations.Maintain an uncluttered work area. Participate in the periodic cleaning of the desk area.Meet educational requirements by completing Relias courses within 3 months of hire, attend any mandatory classes, current CPR certification, and attend monthly staff meetings.Maintain an accurate and orderly filing system.Adhere to dress code.Perform other related duties as assigned and requested. Assist discharged patients to vehicles.Follows hospital policies and procedures.Obtain patient record from surrounding clinics via EMR. Required to successfully complete the Relias medical terminology within three months of hire as a Unit Clerk.Perform other related duties as assigned or requested.Clean wheelchairs and other patient equipment.

Keywords: Cody Regional Health, Billings , PATIENT CARE TECH/UNIT CLERK - E.D. (PART TIME-SEASONAL/TEMPORARY), Other , Cody, Montana