BillingsRecruiter Since 2001
the smart solution for Billings jobs

IT Specialist

Company: Department Of Energy
Location: Billings
Posted on: June 10, 2021

Job Description:

  • Duties




The position is that of an IT Specialist assigned to the Office of the Chief Information Officer (OCIO, Western Area Power Administration (WAPA) and physically located in A2A02, Operations and Maintenance.

Learn more about this agency


This is an IT Specialist position and the purpose of this position is to provide the full range of IT services and support for a variety of difficult and complex assignments and/or projects, which will include those involving systems administration, information security, operating systems, systems analysis, planning, and customer support requirements.

Travel Required

Occasional travel - Travel of up to 5 - 10 % annually is required; with overnight travel possible during all or part of that time

Supervisory status


Promotion Potential


  • Job family (Series)

2210 Information Technology Management

  • Requirements



Conditions of Employment

  • You must be a United States Citizen.
  • This employer participates in the e-Verify program.
  • See "Other Information" section regarding Selective Service requirements



You must meet all the qualification and eligibility requirements for the position by the closing date of the announcement.


You must have IT-related experience demonstrating each of the four (4) competencies listed below. The experience or education must be IT related and may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification) as appropriate.

  • Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
  • Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  • Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  • Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

To meet this requirement you must demonstrate proficiency in each of the four competencies listed above as follows:

  • GS-12 - Applies the competencies in considerably difficult situations and generally requires little or no guidance

Applicants must meet competencies and the Specialized Experience requirements:

GS-12- Your resume/application must demonstrate proficiency in each of the four competencies listed and one year of specialized experience equivalent to the next lower grade level GS-11. You must have 1 year of specialized experience:

Installs and maintains software, controls current versions and future releases of commercial off the shelf applications. AND Reviews general business and functional requirements that support the need for new systems and identifies and evaluates potential COTS systems or software. AND Consults with customers and peers to refine functional requirements and translates to technical requirements

Your application and resume should demonstrate that you possess the following knowledge, skills and abilities (KSAs). Do not provide a separate narrative written statement. Rather, you must describe in your application how your past work experience demonstrates that you possess the KSAs identified below. Cite specific examples of employment or experience contained in your resume and describe how this experience has prepared you to successfully perform the duties of this position. DO NOT write "see resume" in your application!

  1. Knowledge of principles and methods for the integration of information system components, programming, analysis techniques, system software, and hardware operating characteristics and configurations to analyze, modify and implement modified computer programs; analyze cause of system failures; evaluate processing impact and alternatives.

  2. Knowledge in developing recovery plans for system failure situations for the restoration of production status on multiple integrated computers, and the documentation of physical configuration of an information system.

  3. Knowledge of, and skill in applying customer support principles; installed systems databases; IT security principles; methods and procedures for documenting resolutions; problem resolution databases; troubleshooting and data analysis methods; and communication methods and techniques.

  4. Knowledge of system applications interface and of functional user connectivity requirements to achieve integrated processing problem resolution, as well as to effectively communicate with the user for problem resolution and the timely processing of all requirements.

5.Knowledge of computer systems, analysis and design techniques, computer equipment requirements, and software characteristics and capabilities needed to perform complex systems analysis and updates.

"Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

CTAP/ICTAP candidates: To be considered "well qualified" you must meet all of the requirements as described in this section.

You must meetallqualifications and eligibility requirements by the closing date of this announcement.


For this position, education cannot be substituted for experience.

Keywords: Department Of Energy, Billings , IT Specialist, Other , Billings, Montana

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Montana jobs by following @recnetMT on Twitter!

Billings RSS job feeds