(USA) Member Specialist
Company: Wal-Mart
Location: Billings
Posted on: June 9, 2021
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Job Description:
Position Summary... What you'll do... Ensures area of responsibility is maintained in accordance with
Company policies and procedures by properly handling returns;
zoning the area; arranging and organizing merchandise; and
identifying shrink and damages. Provides member service by maintaining exit areas; reviewing
member receipts; acknowledging the member and identifying member
needs; assisting members with purchasing decisions; assisting
members with locating merchandise. Provides member service by maintaining self-checkout area;
resolving member issues and concerns; promoting Sam's Club products
and services; providing guidance and support to members regarding
self-service technology; processing member purchases; assisting
with payments, returns, refunds, and exchanges according to company
policies and procedures for different membership and payment types;
assisting members with transactions utilizing self-checkout
area. Assists with securing and safeguarding Sam's Club assets and
property by observing and communicating potential criminal activity
according to company policies and procedures; maintaining
paperwork, logs, and other required documentation; executing
emergency response procedures; and ensuring compliance with company
security and safety practices. Assists with the training of Member Frontline Service associates
on company processes and procedures; teaching new technology and
tool functionality; delivering new program rollout training; and
providing continuous learning and process improvement
opportunities. Complies with company policies, procedures, and standards of
ethics and integrity by implementing related action plans; using
the Open Door Policy; and applying these in executing business
processes and practices. Completes work assignments and priorities by using policies,
data, and resources; collaborating with managers, co-workers,
customers, and other business partners; identifying priorities,
deadlines, and expectations; carrying out tasks; communicating
progress and information; determining and recommending ways to
address improvement opportunities; and adapting to and learning
from change, difficulties, and feedback. Minimum Qualifications... Outlined below are the required minimum qualifications for this
position. If none are listed, there are no minimum
qualifications. Preferred Qualifications... Outlined below are the optional preferred qualifications for
this position. If none are listed, there are no preferred
qualifications. Customer Service, Retail experience including operating front
end equipment (for example, cash register), Working with mobile
retail applications Primary Location... 4420 KING AVE E, BILLINGS, MT 59101-4913, United States of
America About Sam's Club Sam Walton opened the first Sam's Club in 1983 to meet a growing
need among customers who wanted to buy merchandise in bulk. Since
then, Sam's Club has grown rapidly, opening more than 600 clubs in
the U.S. and 100 clubs internationally. By offering affordable,
wholesale merchandise to members, Sam's Club helps make saving
simple for families and small business owners. Sam's Club employs about 110,000 associates in the U.S. The
average club is 134,000 square feet and offers bulk groceries and
general merchandise. Most clubs also have specialty services, such
as a pharmacy, an optical department, a photo center, or a tire and
battery center. Sam's Club is an Equal Opportunity Employer - By Choice. We
believe we are best equipped to help our associates, customers and
the communities we serve live better when we really know them. That
means understanding, respecting and valuing diversity - unique
styles, experiences, identities, ideas and opinions - while being
inclusive of all people. All the benefits you need for you and your family Eligibility requirements apply to some benefits and may depend
on your job classification and length of employment. Benefits are
subject to change and may be subject to specific plan or program
terms. For information about benefits and eligibility, see
One.Walmart.com/Benefits. Frequently asked questions On average, it takes 45-60 minutes to complete your application
for the first time. Subsequent applications will take less time to
apply as our system saves some of your application information.
Please note that some positions require the completion of
assessments in order to receive consideration for that role. Those
would take additional time. No, you cannot change your application after submitting, so
please make sure that everything is finalized before you hit the
submit button. Processing of information on paper is minimal, and Walmart
processes application information using an applicant tracking
system (ATS). Access to the data within the ATS is restricted to
authorized personnel, and the system itself is held to high
security standards by Walmart. See All FAQs Recently viewed jobs
Keywords: Wal-Mart, Billings , (USA) Member Specialist, Other , Billings, Montana
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