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Senior Technical Account Manager

Company: VirtualVocations
Location: Billings
Posted on: May 1, 2025

Job Description:

A company is looking for a Sr. Technical Account Manager, Enterprise (Pacific Time).
Key Responsibilities

Provide priority technical support for Enterprise customers, resolving critical issues effectively
Build and maintain strong relationships with customers, offering ongoing guidance and strategic insights
Collaborate cross-functionally with various teams to ensure seamless customer support and address complex issues

Required Qualifications

7+ years of experience in technical customer support, API support, or SaaS environments
Strong technical acumen, including familiarity with webhooks, APIs, and authentication schemes
Basic knowledge of programming languages, with a preference for JavaScript or Python
Experience working with Enterprise customers and understanding their unique needs
Proven ability to collaborate effectively across teams to advocate for customer needs

Keywords: VirtualVocations, Billings , Senior Technical Account Manager, IT / Software / Systems , Billings, Montana

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