Phlebotomy Supervisor

Company: Intermountain Health
Location: Billings
Posted on: May 9, 2025

Job Description:

Job Description:The Laboratory Supervisor is responsible for all aspects of the laboratory department, including direct reports, regulatory requirements, and technical processes. These caregivers have significant experience and knowledge of laboratory operations and caregiver engagement.Scope

1.Supervises the technical and operational management of the Laboratory Operations,Specimen Processing, and Send-out Testing areas. Collaborates with department leadership team to evaluate service needs and volumes and adjust staffing levels accordingly. Assigns daily work schedules. Acts as a resource technician in the daily operations and activities of the department. Performs duties of phlebotomy and specimen processing as required.
2. Develops, implements and trains on new technology for department. Directs and coordinates training of new employees. Oversees supply and equipment inventory to maintain optimal supply levels and ensure equipment repairs and preventative maintenance occur in a timely manner.
3. Supports the department leadership team in problem solving to address issues relating to patient safety, care and service. Promotes effective working relations and works effectively as part of a department/unit team and interdepartmentally to facilitate that departments ability to meet its goals and objective. Ensures coordination of care with other departments to promote the highest level of patient care and satisfaction.
4. Assists with Human Resource management functions including interviewing, selection, orientation, education/training, feedback, performance evaluation, and policy and procedure development. Assists in updating and maintaining personnel files. Ensures associate competency. Maintains and monitors Kronos records for employees. Presents and documents staff meetings as required. Assists in development of capital planning and operating budgets.
5. Manages send outs for specialty testing to reference labs. Coordinates communication with physician. Manages test compendium application for the care site.
6. Collaborates with the department leadership team to identify and drive quality and performance improvement initiatives. Ensures compliance with applicable regulatory guidelines and established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards. Maintains section readiness for Joint Commission, CAP or CLIA inspections.
7. Promotes mission, vision, and values of SCL Health, and abides by service behavior standards.
8. Performs other duties as assigned.

Minimum Qualifications

Required
High school diploma or equivalent is required

Three (3) years of phlebotomy experience, including previous formal/informal lead experience is required Associates level degree may substitute for up to one (1) years of the required phlebotomy experience Bachelors level degree may substitute for up to two (2) years of the requiered phlebotomy experience

Preferred
Associates or Bachelors degree is preferred
Phlebotomy certification is preferred Med Tech preferred

To perform this job successfully, an individual must be able to perform each essential dutysatisfactorily. The requirements list must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Regular attendance to perform work on site during regularly scheduled business hours or scheduled shifts is required
Physical Requirements:Physical RequirementsInteract with patients, patients' family, patient care providers, and others requiring the employee to verbally communicate information, as well as understand spoken information.Operate computers and complex and delicate lab equipment with precision and accuracy requiring the ability to move fingers and hands.See and read lab equipment, labels, monitors, and documents.Walk while transporting phlebotomy equipment cart.Remain standing for long periods of time to perform work.Adjust body, including bending, to perform phlebotomy work.Location:Intermountain Health St Vincent Regional HospitalWork City:BillingsWork State:MontanaScheduled Weekly Hours:40The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $23.25 - $35.89 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.

Keywords: Intermountain Health, Billings , Phlebotomy Supervisor, Healthcare , Billings, Montana