Advanced Medical Support Assistant- External
Company: Nurse.com
Location: Billings
Posted on: January 27, 2023
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Job Description:
Qualifications
Basic Requirements:
GRADE REQUIREMENTS.
Creditable Experience: Must have demonstrated the knowledge,
skills, and abilities (KSAs) associated with current MSA
responsibilities [or an equivalent administrative patient support
role in a non-VA medical inpatient or outpatient setting].
GS-6 Grade Determinations: In addition to the Basic Requirements
for employment listed above, the following education and experience
criteria must be met when determining the grade of candidates for
Advanced Medical Support Assistant GS-6:
.
a. Experience: One year of experience equivalent to the GS-5 grade
level.
The specialized experience for this position includes the
following, but not limited to:
b. Demonstrated Knowledge, Skills, and Abilities. (Candidates must
demonstrate [all of] the KSAs below):
c. Assignment. The Advanced MSA [provides specialized and expert
administrative patient support while working] collaboratively in an
interdisciplinary coordinated care delivery model [ ]. [Work
involves specialized administrative judgment and the flexible use
of a wide range of clinical flow processes relating to access to
care across multiple clinics, specialties, and/or care in the
community resources. Recommends changes to existing clinic
procedures based on current administrative guidelines. Expertise in
utilizing numerous advanced patient systems in support of multiple
clinics involved in an interdisciplinary coordinated care delivery
model. Coordinates] with the patient care team to review clinic
[appointment availability] (utilization) [ ] to ensure that clinic
[schedules are] closely monitored to effectively support the needs
of the clinics, and [makes adjustments as necessary]. [MSAs at this
level] develop [and/or] maintain effective and efficient
communication with the patient, interdisciplinary [coordinated care
delivery model teams] , VA medical centers, and other agencies
(e.g., assist with communications during the inpatient to
outpatient discharge; communicate with non-VA medical facilities;
[prepare correspondence] to notify patients of normal lab results;
[ ] manage a [ ] system for follow-up care such as consults, tests,
etc.).
The full performance level of this vacancy is at the GS-06
level.
IMPORTANT: Education cannot be substituted for the year of
specialized experience that is required.
References: VA Handbook 5005/117, Part II, Appendix G-45, Medical
Support Assistant Qualification Standards, GS-0679, Veterans Health
Administration.
Physical Requirements: Work is generally sedentary in nature with
some walking, standing and bending. Occasionally requires moderate
physical activity, e.g. carrying light items such as books and
papers, or lifting stacks of boxes or records.
Work is typically performed in an office setting; adequately
lighted, quiet, and controlled atmosphere. Follows prescribed
safety procedures; uses appropriate lifting methods and body
mechanics for heavy lifting or moving heavy objects; reports
observed potential safety hazards to appropriate personnel; removes
or corrects safety hazards when possible; utilizes appropriate
sanitary or aseptic techniques, when applicable.
Education
IMPORTANT: A transcript must be submitted with your application if
you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department
of Education from accredited colleges, universities, schools, or
institutions may be used to qualify for Federal employment. You can
verify your education here: . If you are using foreign education to
meet qualification requirements, you must send a Certificate of
Foreign Equivalency with your transcript in order to receive credit
for that education. For further information, visit: .
Keywords: Nurse.com, Billings , Advanced Medical Support Assistant- External, Healthcare , Billings, Montana
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