Lead Digital Product Manager: Humana Specialty Pharmacy
Company: Centerwell
Location: Billings
Posted on: June 24, 2022
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Job Description:
**Description****Responsibilities****Lead Digital Product
Manager - Pharmacy**As the Lead Digital Pharmacy Product Manager
(LDPM), you will be the key digital product lead that will vision,
plan & deliver a roadmap of Digital Capabilities to transform our
digital specialty pharmacy experiences. In this role you will
collaborate closely with business stakeholders, designers,
engineers, analysts, and other cross-functional team members within
the organization to ensure that our products amaze and delight our
users.**KEY ACCOUNTABILITIES**+ Develop the vision and roadmap, for
existing and new digital products or multiple feature sets,
including functionality, performance, results criteria, evolution,
and lifecycle+ Assess the business and consumer impact of various
options and effectively balance tradeoffs between business/customer
needs, technology requirements, costs, and time and budget, to
deliver compelling solutions+ Structure and lead meetings, clearly
communicate expectations, and ensure that stakeholders are
adequately updated on progress and milestones+ Establishing success
measures/product/feature KPIs and OKRs, and regularly monitors and
adjusts execution strategy to achieve.+ Proven ability to lead
cross-functional teams through influence versus direct management;
excellent interpersonal skills.+ Maintain a deep understanding of
the needs and goals of consumers and business to develop
requirements, data and features needed to deliver on a
best-in-class digital experience.+ Provide input to the broader,
and other, related, Pharmacy business operations and technology
roadmaps+ Leverage User Experience Design Thinking and Agile
Methodology to deliver and create an intuitive product experience.+
Collaborate with Design, Engineering, Sales, Product, Legal, and
Customer Support to rapidly conceptualize, prototype, market
validate, and launch new product ideas and innovations.+ Develop 9
- 18-month roadmap with the ability to focus on and prioritize key
themes. Communicate with customers on an ongoing basis to clearly
understand their needs and pain points.+ Create business cases to
be prioritized on the roadmap and collaborate with the engineering,
design, marketing, and sales teams to build business cases,
requirements/services, and determine the best technical
implementation method and schedule.**REQUIRED SKILLS****Strategic
planning**The Lead Digital Pharmacy Product Manager needs the
ability to see the big picture. Then use that ability to set plans
and goals for their cross-functional team. The ideal candidate will
have the ability to navigate through disruptive technologies, new
competitors and fast-changing customer expectations to create a
product strategy that is backed by data and consumer needs. The
LDPM will also create the strategic plan that is required to
execute on the strategic vision.**Value Determination and
Prioritization**The Lead Digital Pharmacy Product Manager will have
excellent skills at assessing value and understanding feasibility
to determine how to sequence the product roadmap. This includes
prioritization at multiple altitudes including epic, feature and
story roadmaps and backlogs.**Curiosity and Empathy**Curiosity and
a human-centered approach will drive the LDPM to find relevant data
and turn it into information that can help improve their products.
They will be consumer-obsessed and driven to have proven solutions
to consumer problems before adding work to the product
roadmap.**Data Obsessed**Digital product managers have an advantage
over product managers who oversee physical products. They can track
how people use their products and learn what's working and what
isn't. Digital product managers must become skilled at reading and
interpreting these product analytics. Because they must leverage
these insights into the ability to improve their
products.**Communication**Communication is a key skillset needed in
the Lead Digital Product Manager role. The LDPM must be able to
story-tell both orally and in written form so the audience is clear
on the needs, message and importance of the digital work.
Demonstrating these skills involves conveying information in a
simple, easy to understand manner without losing the core
message.**QUALIFICATIONS**+ Natural leadership instincts with
proven ability to innovate and influence+ 5+ years of product
management experience+ Deep user empathy and strong user experience
sensibilities+ Ability to work well with designers and engineers in
an agile environment+ An entrepreneurial work style, you're a
self-starter+ Excellent written and verbal communication skills+
Confident, articulate, and professional speaking abilities (and
experience)+ Empathic listener and persuasive speaker+ Writing
creative or factual+ Excellent presentation and negotiation skills+
Ability to facilitate collaborative decision-making in a workshop
setting+ Excellent organization skills+ An analytical and metrics
driven work style+ Prior experience in pharmacy, health or drug
manufacture industries is desirable+ Digital experience (web,
mobile, social and ecommerce) is required+ Comfort in a fast-paced
and dynamic environment\#LI-ER1**Scheduled Weekly Hours**40
Keywords: Centerwell, Billings , Lead Digital Product Manager: Humana Specialty Pharmacy, Healthcare , Billings, Montana
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