Transfer and Referral Center RN Navigator
Company: Billings Clinic
Location: Billings
Posted on: January 9, 2021
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Job Description:
Transfer and Referral Center RN NavigatorNon-Exemptreq209 Day,
Evenings, Nights, WeekendsFull-Time (.75 or greater)Responsible for
the flow process involved in, answer phone calls, facilitating
acceptance and triage of phone calls though the transfer center.
Actively participates in outstanding customer service and accepts
responsibility in maintaining relationships that are equally
respectful to all.MINIMUM QUALIFICATIONSGraduate of accredited
program of nursing; BSN preferred or specific community health
focused nursing educationCurrent Registered Nurse licensure in the
state of MontanaFive (5) years general nursing experienceRecent
acute care experience preferredPrevious Call Center/Transfer Center
experience preferredExcellent verbal skills including a telephone
voice and speech pattern that is articulate and has a pleasant
toneTyping at 35 words per minute with accuracyOr an equivalent
combination of education and experience relating to the above
tasks, knowledge, skills and abilities will be consideredBillings
Clinic is a community-owned, not-for-profit health care
organization in Billings, Montana with approximately 4,000
employees, including over 400 physicians and non-physician
providers. Our integrated organization consists of a
multi-specialty group practice and a 304-bed hospital. Learn more
about Billings Clinic (our organization, history, mission,
leadership and regional locations) and how we are recognized
nationally for our exceptional quality.Billings Clinic is committed
to the principles of Equal Employment Opportunity. All policies and
processes are designed toward achieving fair and equitable
treatment of all employees and job applicants. Employees are
encouraged to discuss any concerns they have in this regard with
their immediate supervisor and/or the Vice President People
Resources. All employees and job applicants will be provided the
same treatment in all aspects of the employment relationship,
regardless of race, color, creed, religion, national origin,
gender, gender identity, sexual orientation, age, marital status,
genetic information or disability.
Keywords: Billings Clinic, Billings , Transfer and Referral Center RN Navigator, Healthcare , Billings, Montana
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