Ambulatory Pharmacy Coord Specialty SVB
Company: SCL Health
Posted on: May 3, 2020
You bring your body, mind, heart and spirit to your work as a
Specialty Ambulatory Pharmacy Coordinator.
Your attention to detail is tangible: you take pride in performing
accurate work. Colleagues feel it in your support.
Youre generous with your thoughts, your partnerships and especially
Youre great at what you do, but you want to be part of something
even greater. Because you believe that while individuals can be
strong, the right team is invincible.
St. Vincent Healthcare is part of SCL Health, a faith-based,
nonprofit healthcare organization that focuses on person-centered
care. Our 286-bed level II trauma center has provided care in
Montana and the surrounding area since 1898, and our 30-clinic
network ensures community needs are met. We offer comprehensive,
specialty care, including a hospital within a hospital specifically
for children, and are proud to extend SCL Healths missions by
treating the poor, the vulnerable, our community and each
Benefits are one of the ways we encourage health for you and your
family. Our generous package includes medical, dental and vision
coverage. But health is more than a well-working body: it
encompasses body, mind and social well-being. To that end, weve
launched a Healthy Living program to address your holistic health.
Healthy Living includes financial incentives, digital tools,
tobacco cessation, classes, counseling and paid time off. We also
offer financial wellness tools and retirement planning.
Together well align mission and careers, values and workplace. Well
encourage joy and take pride in our integrity.
Well laugh at each others jokes (even the bad ones). Well hello and
high five. Well celebrate milestones and acknowledge the value of
spirituality in healing.
Were proud of what we know, which includes how much there is to
As a Specialty Ambulatory Pharmacy Coordinator, you need to know
* Assist with all phases of pharmacy services. Work with patients,
providers, and insurance companies to obtain prior authorizations.
Answer phones and notes from physicians in a timely manner.
Accurately read, interpret and enter prescriptions in a timely
manner. Route questionable prescriptions to the pharmacist for
completion. Communicate with physicians and clinic staff for
prescription clarification, substitutions and formulary changes as
* Assist pharmacist by gathering clinical information on patients.
Assist the Clinical Pharmacy Specialist in providing pharmacy
services to the patients of the assigned clinic, including: finding
funding assistance for patient copays, assisting patients with
completing required registration forms for pharmaceutical programs,
reimbursement applications, and other forms as needed for their
pharmaceutical care, and representing the pharmacy to the providers
and provider clinic staff when the Clinical Pharmacy Specialist is
* Meet with patients to review and process financial assistance
applications. Ensure completeness, verify supporting documentation,
and manage the eligibility determination process.
* Route prescriptions to the appropriate pharmacy for filling,
emphasizing the clinical and patient service advantages of using
SCL Health Pharmacy Services as the filling pharmacy.
* If appropriate, connect patient with medication adherence and
synchronization programs to maximize the patients benefit derived
from SCL Health Pharmacy Services.
* Assist patients in reviewing their current pharmacy benefits, and
assist patients with open enrollment and future pharmacy benefit
selection, based on their pharmaceutical needs.
* Provide patients with price quotes, coinsurance/cost sharing
estimates, and coordinate payment for services with the dispensing
* Provide patients with a clear explanation of their pharmacy
benefit, including reasoning behind coinsurance/cost-sharing.
Answer questions related to coverage and billing.
* Provide pharmacy support to patients who are forced to use
external pharmacies for their care, including helping patients
troubleshoot issues with getting their prescriptions filled.
* Communicate benefit decision to physicians, physician's office
staff, medical management staff and/or pharmacists.
* Research, resolve and document prior authorization outcomes in
pharmacy system. Communicate selected prior authorization criteria,
pharmacy benefit coverage and formulary alternatives to physicians,
physician's office staff, medical management staff and/or
pharmacists. Escalate requests to pharmacist when request requires
extensive clinical review or denial. Research, resolve and document
physician or client inquiries and grievances and provide verbal or
written results to client, prescriber, provider and/or
* Participate in quality and patient safety initiatives. Identify
potential areas for improvement including processes that could be
streamlined or revised to improve patient satisfaction. Identify
potential safety hazards that may create problems for patients
and/or staff, and take appropriate actions. Maintain cleanliness of
all assigned clinic working areas. Participate in departmental
meetings, contributing ideas or feedback.
* Complete documentation according to departmental standards and
navigate multiple pharmacy and EHR software programs.
We hire people, not resumes. But we also expect excellence, which
is why we require:
* High School Diploma or equivalent
* Current Pharmacy Technician certification (CPhT) or the ability
to obtaib within 90 days of hire
* Current Licensed Pharmacy Technician
* Current CAC/CAAS certification or newly certified at next
* Minimum of two (2) years of experience working as a certified
pharmacy technician in a retail pharmacy setting
* Completion of a formal technician training program
* At least one (1) year of specialty pharmacy experience
YOUR NEXT MOVE.
Now that you know more about being a Specialty Ambulatory Pharmacy
Coordinator on our team we hope youll join us. At SCL Health youll
reaffirm every day how much you love this work, and why you were
called to it in the first place.
Our facilities do not discriminate against any person on the basis
of race, color, national origin, disability, or age in admission or
access to, or treatment or employment in, its programs, services or
activities, or on the basis of sex (gender) in health programs and
Keywords: SCL Health, Billings , Ambulatory Pharmacy Coord Specialty SVB, Healthcare , Billings, Montana
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