General Manager
Company: Sonic
Location: Billings
Posted on: January 8, 2021
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Job Description:
It's the dream job you never have to wake up from. At SONIC,
you'll whistle while you work, gaining a sense of accomplishment
along the way. You'll interact with fantastic people, earn great
pay, sport a cool uniform.As a SONIC Drive-In restaurant General
Manager, you are indeed a general-leading your troops in a
never-ending campaign to give America an infinitely more delicious
food service experience. You will be involved in training and
supporting drive-in restaurant employees, ensuring that food is
delivered in a clean, safe and efficient manner and our customers
have an excellent experience.Essential General Manager restaurant
job duties are listed below:Manages, trains, monitors and coaches
Crew/ Team members, Carhops and Skating CarhopsDirects and assigns
drive-in restaurant employees as needed to ensure all aspects of
food service meet operational standardsAdheres to and monitors
employee compliance of the drive-in employee handbook, policies and
practicesPerforms restaurant opening and/or closing dutiesPrepares
employee work schedules; monitors and makes appropriate adjustments
to restaurant staffing levelsMonitors and maintains restaurant
inventory levels. Places orders for food, paper and other supplies
within cost control proceduresCompletes and maintains all drive-in
restaurant employment related records and payroll recordsReinforces
a customer service mentality and ensures all employees are focused
on serving the customer at all times.Immediately and respectfully
resolves guest requests. Reports guest complaints to immediate
supervisor and assists in resolving such complaintsInterview and
hire restaurant crew and management team members to achieve proper
staffing levelsPrepare all necessary operational reports. Develop
appropriate action plans to resolve unfavorable financial and/or
sales trendsDevelop and implement a marketing planAdditional
General Manager Requirements:High school diploma or equivalent
required. Advanced studies in business, restaurant management or
related fields are preferredMinimum of two (2) years of restaurant
management experience (QSR preferred), experience running shifts
without supervisionRequired to work a minimum 5 day workweek with 4
closing shifts (or 4 day workweek guaranteed) including irregular
hours, nights, weekends and holidaysKnowledge of recruiting,
interviewing and selection practicesKnowledge of federal and state
labor laws as well as local health and sanitation laws and
regulationsLeadership and supervisory practices and skills;
effective verbal and written communication skillsBasic accounting
and computer skillsAbility to follow directions and work with
autonomy once given directions; ability to multi-task and
successfully solve problemsProblem solving, decision-making and
conflict-resolution skillsWillingness to abide by the appearance,
uniform and hygiene standards at SONICSure, classic cars and
vintage threads may be things of the past, but the Sonic Drive-In
experience will always be groovy, right on, awesome, wicked, fab,
the bee's knees, cruisin' . . . you get the picture! It's downright
sensational!!All that's missing is you, so APPLY TODAY!SONIC and
its independent franchise owners are Equal Opportunity
Employers.
Keywords: Sonic, Billings , General Manager, Executive , Billings, Montana
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