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Information Security Engineer - Remote

Company: TTEC
Location: Billings
Posted on: May 14, 2022

Job Description:

Information Security SOC AnalystThe Info Sec SOC Analyst will use various tools and dashboards to monitor the TTEC environment for potential security events. -The SOC Analyst will triage the events to detect legitimate security concerns, and respond according to established playbooks. -The SOC Analyst will also manage, maintain, and monitor TTEC security solutions and processes to provide Tier 1 Support and Security Incident Management. -The SOC Analyst will perform a variety of security duties and will ensure they are fulfilled in a timely and professional manner. -The Security Operations Center (SOC) will interact frequently with other members of the Information Security team, and other members of the IT technical teams at TTEC, so written and verbal communications skills are important. -Additionally, the SOC Analyst will work very closely with the IT Operations and Engineering teams, so a working knowledge of fundamental enterprise IT systems are valued. -Diligence and attention to detail are also key skills along with the ability to multi-task and prioritize work appropriately.The SOC provides 24x7 security operations monitoring and support for the TTEC core network and services. -The SOC must have a solid understanding of TTEC's products and processes; SOC Analysts must be eager and quick to learn, be clear communicators and must be able to use their initiative and analytical skills to tackle a broad range of problems.Duties

  • Monitor security tools (Security Information and Event Management tools, Anti-Malware, Firewalls, Centralized Logging system, Intrusion Detection Systems, Intrusion Prevention Systems)
  • Identify current and potential problem areas, escalating and responding as appropriate
  • Monitor several industry sources for threat information and information security risks and recommends risk mitigation strategies
  • Monitor Global Information Security Mailbox and route requests and questions appropriatelyRequirements
    • Knowledge of information security principles, concepts, practices
    • Knowledge of networks and operating systems
    • Ability to provide technical advice, guidance, and recommendations to management and other technical specialists on critical information technology security issues
    • Ability to assess risk factors and advise on vulnerability of attack from a variety of sources
    • Ability to create or review procedures for protection of systems and applications
    • Ability to ensure coordination and/or collaboration on security activities
    • Strong analytical skills and able to collate and interpret data from various sources
    • Ability to assess and prioritize faults and respond or escalate accordingly
    • Beneficial experience includes: Security incident detection, response, remediation
    • Cyber threat and vulnerability analysis and remediation
    • Assessing and remediating Microsoft enterprise vulnerabilities
    • Security metrics development and management
    • CIRT/CERT experiencePreferred
      • Security Certifications, such as: CISSP, GIAC certifications, Security , CISCO, Red Hat, or Microsoft certifications
      • Experience with trouble ticketing systemsEducation and experience
        • Level 2, Candidate will possess 2-3 years of experience in Information Systems or IT security-related functions. IT degree and/ or training is very helpful.Compensation and BenefitsThe anticipated starting salary range for individuals expressing interest in this position is $56,000 - $83,000 USD. This position is eligible to participate in an annual incentive program.Benefits available to eligible employees include the following
          • Medical, dental, and vision
          • Tax-advantaged health care accounts
          • Financial and income protection benefits
          • Paid time off (PTO) and wellness time offNotice to external Recruiters and Recruitment Agencies: TTEC does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee. TTEC , and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TTEC.TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.#LI-Remote -

Keywords: TTEC, Billings , Information Security Engineer - Remote, Engineering , Billings, Montana

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