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Medical Receptionist

Company: Pediatric Therapy Clinic
Location: Billings
Posted on: November 18, 2021

Job Description:

Full Job Description

We are currently seeking a full-time experienced MEDICAL RECEPTIONIST working from Monday to Friday in a therapy clinic that offers a variety of types of therapy for children of all ages.

We would like someone that is dedicated, organized, professional, courteous, motivated and compassionate about helping others. This is a fast-paced medical clinic and truly looking for someone that is very organized and has strong multi-tasking skills, with at least 1 year of professional experience.

Working hours required: Monday-Friday 7:45-5:15 with some flexibility

The successful applicant will be a responsible and organized individual with experience leading successful teams, strong communication skills, and a strong number sense. Applications must have strong multi-tasking skills and maintain a positive appearance and attitude, as well as use his/her time in a productive manner.

ESSENTIAL JOB FUNCTIONS:
Promptly answering a high-volume of phone calls & emails; Accurately taking and delivering messages
Daily faxing, scanning, and data entry
Scheduling new and returning patients
Use proper registration protocols with all patients, editing existing patient data
Maintains knowledge of all providers schedules and restrictions.
Handling new and existing patient inquiries
Patient check-in and check-out
Creating & Filing patient charts and correspondence
Verification of insurances
Collecting co-payments and/or any past due balances
Posting daily payments accurately
Requesting medical reports as needed
Resolving problems on an "as needed" basis
Prepares and submits claims to insurance companies
Request authorizations, Retro-Authorizations, Extensions
Perform other special projects and duties as required
INTERACTIONS:
Interacts frequently with patients, clinic personnel and outside referral sources personnel by telephone, correspondence and personal contact.
POSITION REQUIREMENTS:
Must be able to work in a fast-paced department and handle multiple tasks, work with interruptions
* Excellent customer service skills via Phone, Email and In-Person skills
*
Positive and upbeat personality
Knowledge of grammar, spelling and medical terminology
General knowledge of healthcare insurance and terminology
Knowledge of CPT, HCPCS, ICD-9, ICD-10 codes
Good written and verbal communications skills to communicate effectively
Must be able to work under general supervision.
Professional and mature demeanor
Exhibit courtesy/respect for co-workers and willingness to help co-workers when needed
Excellent organizational abilities.
PREFERRED QUALIFICATIONS: Experience Previous experience as a receptionist in the healthcare industry or as a Medical Assistant is preferred
* Knowledge of all insurance types including HMO, PPO, and Private insurance, Medicare, Secondaries, Medi-Cal and Cal Optima.
License / Certification: * Medical Assistant, Billing, or Front Office Management certification from an accredited vocational school is preferred, but not required
Computer Skills: * MS Word and Excel and experience is a plus.
Preferred previous experience with computers and/or automated scheduling,
Familiarity with EMR systems
Job Type: Full-timePay: $15.00 - $19.00 per hourBenefits:

401(k) with match
Health insurance
Dental Insurance
Vision Insurance
Life Insurance
College Education Preferred
High school or equivalent considered
Experience: Customer service: 1 year (Preferred)
*
Computer skills: 1 year (Preferred)
Work Location: * One location
Work Remotely: * No
Work Location: One location

Job Type: Full-time

Pay: $15.00 - $19.00 per hour

Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
No weekends
Supplemental Pay:
Bonus pay
COVID-19 considerations:
All staff members are wearing masks with patients or when interacting with parents.

Education:
High school or equivalent (Preferred)
Experience:
Customer service: 1 year (Preferred)
Medical terminology: 1 year (Preferred)
Computer skills: 1 year (Preferred)
Work Location: One location

Keywords: Pediatric Therapy Clinic, Billings , Medical Receptionist, Administration, Clerical , Billings, Montana

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