Sr Manager, ISP (Inside Plant)
Company: SPECTRUM
Location: Billings
Posted on: May 9, 2024
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Job Description:
JOB SCOPE Responsible for leading and managing the Inside Plant
Operations. Implement and ensure consistent operating,
configuration and engineering standards to ensure flawless
execution of the reception, and distribution of off-air, satellite,
microwave, and digital transport programming up to the outside
plant utilizing coaxial cable, microwave, and fiber optic
transmission technologies. This includes the installation,
construction, operation and repair of all equipment associated with
the HE & Hubs. Provide oversight and direction on long range plans
and ensure day-to-day activities are completed. Manage on- call
rotation as necessary. Responsible for the hiring, firing,
training, development, and performance management of staff. Lead
the budgeting process. DUTIES AND RESPONSIBILITIES Actively and
consistently support all efforts to simplify and enhance the
customer experience. Develop a strategic, disciplined, detailed and
structured team and assist with developing their direct reports as
to drive a high performance culture and environment. Lead a
structured, consistent and disciplined execution of ISP activities.
Oversee all cabling, equipment installation, power and cooling is
in compliance with corporate TQA standards. Lead efforts to ensure
field compliance with corporate standards, as well as Federal
Communications Commission (FCC) regulations. Oversee training for
technical personnel and evaluate effectiveness and gaps on an
ongoing basis. Work with managers and supervisors to establish
positive employee relations through promoting an environment of
open and effective communication and ongoing support. Oversee and
participate in assembling capital budget needs. Resolve issues as
they are identified and escalate issues to senior management as
needed. Set priorities for managers and supervisors and participate
in the review of performance of staff. Ensure all required logs,
records and other documentation are in compliance with company and
FCC technical requirements. Oversee FCC Proof of Performance
testing. Adhere to industry specific local, state, and federal
regulations, as applicable. Compile reporting and metric analysis
as requested by management. Participate in special projects as
needed or requested by senior management. Know, understand and
follow all company policies and provide ongoing guidance to staff.
Perform other duties as requested by manager BASIC MINIMUM
QUALIFICATIONS Bachelor's degree in engineering or related field
and/or equivalent work experience. Minimum ten (10) years HE
Technician, cable technician or electronics work experience Minimum
ten (10) years Engineering experience Minimum five (5) years
Management experience Minimum three (3) years Project management
experience Must be able to work the following shift: Monday thru
Friday 8:00AM - 5:00PM REQUIRED QUALIFICATIONS Ability to read,
write and speak the English language to communicate with employees,
customers, suppliers, in person, on the phone, and by written
communications in a clear, straight-forward, and professional
manner Ability to drive Company vehicle in a safe and responsible
manner Ability to use personal computer and software applications
Ability to use handheld communication devices and applications
Ability to differentiate between different sizes and colors of
wires Ability to make cable connections in tight spaces by bending,
reaching, twisting Ability to work with small components and wires
to make cable connections Ability to use the following hand tools:
electric drills, hammers, wrenches, screwdrivers Ability to safely
use weight-bearing equipment (such as ladders) within the maximum
limitations of that equipment) Ability to accurately measure
distances, using tapes or other measuring devices Ability to read
general system layouts from blue prints and system maps Ability to
operate appropriate computer or test equipment associated with
position Ability to prioritize and organize effectively Ability to
work independently Knowledge of basic mathematics and electronics
Demonstrated in-depth proficiency of designing, installing and
maintaining critical facility systems and service delivery
equipment for all products Valid driver's license with satisfactory
driving record within Company required standards PREFERRED
QUALIFICATIONS SCTE-BCT/E certification or equivalent NCTI Senior
Master Technician certification & Broadband HFC networks testing
and measurements or SCTE BDS, BTS, BTCS, DVEP, IPEP certifications
Individual has gained pertinent vendor certifications to bolster
his or her effectiveness, such as: HVAC (Liebert, Trane, etc.), UPS
/ Inverter Vendor Certifications (Liebert, Alpha, etc.), Transport
Vendor Certifications and Training (Aurora, Cisco, ARRIS, etc.)
Ability to walk over all types of terrain in all kinds of weather
while carrying tools and equipment, including ladders and fully
loaded tool belts Ability to perform job from high places (roofs)
Knowledge of company products and services Knowledge of National
Electric Code and National Electric Safety Code In-depth
understanding of and demonstrated ability to teach advanced video
networking, IP networking and DOCSIS Ability to manage multiple
priorities Ability to supervise and motivate others Demonstrated
leadership qualities Ability to maintain confidentiality WORKING
CONDITIONS Work in a 24x7, fast paced environment Exposure to
continuous moderate noise Work indoors in confined space, poorly
ventilated areas such as attics, basements and/or crawlspaces
Exposure to dust, dirt, insects, rodents, pets, and cleaning
solutions Work and travel in inclement weather Work all hours' day
or night Work performed near power facilities and electricity
EIP600-ISP 2024-32369 2024 Here, employees don't just have jobs,
they build careers. That's why we believe in offering a
comprehensive pay and benefits package that rewards employees for
their contributions to our success, supports all aspects of their
well-being, and delivers real value at every stage of life. A
qualified applicant's criminal history, if any, will be considered
in a manner consistent with applicable laws, including local
ordinances.
Keywords: SPECTRUM, Billings , Sr Manager, ISP (Inside Plant), Executive , Billings, Montana
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