Dispatcher
Company: Coach USA / Megabus
Location: Billings
Posted on: May 4, 2024
Job Description:
Dispatcher
Full Time
Location: Billings, MT
Compensation: $20.00 per hour
Shift: Rotating shifts
We are actively hiring dispatchers to join our growing team!
Are you seeking an exhilarating career change? Join the Coach USA
operations team in Billings, MT! As a Dispatcher, you'll be
responsible for coordinating vehicle and driver schedules while
adeptly troubleshooting issues arising from driver or equipment
changes, customer needs, and other planned or unplanned events. If
you thrive on challenges and excel in working collaboratively with
people, this might just be the perfect role for you. Our dispatch
team serves as the beating heart of our business, and we're eager
to discuss this exciting opportunity with you.
What we offer:
- Competitive Pay Rate.
- Health, Dental, and Vision Insurance (Available after 15 days
of employment & family coverage).
- Term life insurance (company paid and voluntary).
- 401(k).
- Generous Paid time off.
- Employee Assistance Program "EAP".
- Free membership for "Tickets at Work" for exclusive employee
deals.
- Growth Opportunities with one of the largest privately held
transportation companies in North America.
Description:
- Act as primary Liaison between Operators, Maintenance and
Operations.
- Scheduling Operators and Coaches according to bid runs, open
runs, and Charters.
- Maintain schedules for all runs with operators; verify all runs
are covered including Red Lodge, Big Timber.
- Assisting Wyoming locations as needed.
- Verify coach status with Maintenance, update board for Coach
availability and status.
- Verify Hours of Service availability and Fit for Duty
requirements, and conduct a visual inspection of the license,
medical card, and logbook.
- Verify operator availability for charter, cover mine runs as
required.
- Arrange per diem, hotel accommodations; assist with
complications while on the road.
- Check in Operators for all locations.
- Document on time, tardiness, Call offs, and Operator
issues.
- Distribute work tickets pre-run and enter data into the system
post-run, while ensuring that charter paperwork, work tickets, and
logs are organized in alphabetical order by date.
- Data entry, filing and switch board requirements.
- HOS, fuel, passenger count, mileage, and mileage report.
- Monitor phone calls; communicate with manager on-call any
issues.
Requirements:
- Experience in the Charter bus industry a plus!
- Knowledge of Microsoft office suite.
- Excellent people skills and communicative skills.
- Knowledge of Safety rules and Federal & State Regulations for
facilities and operators.
- Prefer Commercial Driver's License - CDL "B" with a "P" & Air
Brake endorsement plus any other endorsement needed to accomplish
training of operators or must qualify for the above certification
within 6 months.
EDUCATION and/or EXPERIENCE
- Prefer 1 year of experience dispatching in the transportation
industry or an equivalent combination of education and experience
in the transportation industry.
- Prefer Commercial Driver's License - CDL "B" with a "P" & Air
Brake endorsement plus any other endorsement needed to accomplish
training of operators. CDL B with passenger endorsement required
within 6 months of hire.
To learn more about your next big career change, APPLY NOW!
Coach USA is an Equal Employment Opportunity employer. In
compliance with Federal and State equal employment opportunity
laws, qualified applicants are considered for all positions without
regard to race, color, religion, national origin, sex (including
gender identity, sexual orientation, and pregnancy), age, genetic
information, disability, veteran status, or other protected
class.
-"Dispatch", "dispatcher", "operations", "scheduler",
"coordinator"
Keywords: Coach USA / Megabus, Billings , Dispatcher, Professions , Billings, Montana
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